PRIVACY POLICY

PRIVACY POLICY

www.papainshape.com

We hold utmost regard for your privacy and are fully committed to safeguarding it in accordance with this privacy policy ("Policy"). This Policy outlines the various types of information that may be collected from you or provided by you ("Personal Information") on the PAPA IN SHAPE website ("Website" or "Service"), as well as its associated products and services (collectively referred to as "Services"). Additionally, it elucidates our practices for collecting, utilizing, maintaining, protecting, and disclosing your Personal Information. The Policy also elucidates the options available to you regarding the use of your Personal Information and how you can access and update it.

This Policy constitutes a legally binding agreement between you ("User," "you," or "your") and OUTSCALE FZCO (operating the website "www.papainshape.com" "we," "us," or "our").

If you are entering into this agreement on behalf of a business or any other legal entity, please note that this is against our policy and you are prohibited from using our site and eventually availing our products and services if that is the case.

By accessing and utilizing the Website and Services, you acknowledge that in your individual and personal capacity that you have read, comprehended, and consent to be bound by the terms of this Policy. This Policy does not extend to the practices of companies that we do not own or control, nor does it apply to individuals whom we do not employ or manage.


AUTOMATIC COLLECTION OF INFORMATION

Upon accessing the Website, our servers automatically record information transmitted by your browser. This data may encompass details such as your device's IP address, browser type and version, operating system type and version, language preferences, the webpage visited prior to arriving at the Website and Services, the specific pages of the Website and Services you navigate, the duration of your visit on those pages, the information you search for on the Website, access times and dates, as well as other statistical data.

The information collected automatically serves the sole purpose of identifying potential instances of misuse or abuse, and to compile statistical information pertaining to the usage and traffic of the Website and Services. This statistical information is not consolidated or aggregated in a manner that would identify any specific User of the system.


COLLECTION OF PERSONAL INFORMATION

You have the option to access and utilize the Website without disclosing any information that could identify you as an individual. It is not necessary to reveal personal details that would uniquely identify you.

Information you provide: When you sign up for or use PAPA IN SHAPE products or services, you share certain information, such as:

We gather various types of personal information based on your interactions with us, the services you utilize, and the choices you make. The following categories outline the types of information we collect:

Common personal information and identifiers: This includes your name, username or alias, and contact details such as email address, correspondence address, and phone number.

Demographic data: In certain cases, we may request or you may voluntarily provide demographic information such as age, gender, marital status, and similar details.

Payment information: If you engage in a purchase or any financial transaction, we ,or our payment gateway, collect credit card numbers, financial account information, and other payment details necessary for processing.

Contents and files: Any photos, documents, or files you upload to our platform, as well as email messages or communications you send us, are collected and retained.

Sensitive Personal Information:

Account access information: We collect details such as a username or account number along with a password, security or access code, or any other credentials required for account access.

Contents of communications: The content of messages or emails sent through chats and message boards within our website is collected.

Health data: We collect and analyze information pertaining to your health, including weight, mental state, sleep and exercise patterns, and food intake.

Please note that the collection and usage of personal information are governed by our privacy policies and applicable data protection laws.

While the decision to provide us with your Personal Information is entirely voluntary, it's important to note that opting out may restrict your access to certain features on the Website. If you have any uncertainty regarding which information is mandatory, please feel free to contact us for clarification.

Regarding data processing, it is important to note that we operate outside the scope of the General Data Protection Regulation (GDPR). Our approach emphasizes minimal data collection as a matter of principle and policy. Moreover, we do not and we refrain from ascertaining whether individuals who visit our site are EU residents, apart from that, our system does not have the capacity to perform such. Instead, our focus lies specifically on individuals ability to communicate in the French language.

Technical information collected automatically when you use PAPA IN SHAPE’s site:

When utilizing our website, various forms of internet and electronic network activity information are automatically generated and logged. The following are examples of the types of information we gather:

Data logs: When you use PAPA IN SHAPE, our servers automatically record information known as "log data." This includes details that your browser transmits when accessing our website. Log data encompasses your IP address, browser type and settings, and the specific date and time of your interactions with PAPA IN SHAPE.

Cookie data: We and our partners employ technologies such as cookies, web beacons, advertising device IDs, and similar tools. These technologies are used in our websites and online services to collect personal data, including information about the pages you visit, the links you click on, and similar usage information, identifiers, and device details. This enables us to gather personal data about your online activities across various websites or online services over time. For more information about our use of cookies, please refer to our Cookie Policy.

Device information: Apart from log data, we gather information concerning the device you use to access PAPA IN SHAPE, which includes the device type, operating system, settings, unique device identifiers, and crash data.

Usage data and customization: While you navigate PAPA IN SHAPE, we utilize your activity, such as the foods you commonly log, to personalize your experience. Furthermore, we automatically log your other interactions with our websites and connected products, encompassing the URL of the website that directed you to our site, the pages you viewed, the duration of your visit, access times, and additional specifics about your use of our website.

Information we create or generate: We utilize automated processes to generate inferences and derive new information from the data we collect. These inferences help us understand your likely preferences or other characteristics. For instance, we may infer your body mass index (BMI) based on the data you provide regarding your height and weight.

We also obtain information from various third-party sources, which may include:

Third-party partners: This refers to third-party sites and services, including social networks, that you choose to connect with in order to access our services. The information we have access to from these sources depends on the privacy policies and settings associated with your accounts.

Information shared by our advertisers: We receive information about you and your activities from our advertising partners and other third parties we collaborate with. This may include data shared by online advertisers or third parties to measure, report on, or enhance the performance of ads for PAPA IN SHAPE.

Co-branding/marketing partners: We collaborate with partners to offer co-branded services or engage in joint marketing activities.

Service providers: We work with third-party service providers who collect or provide data on our behalf.

You have the option to decline providing certain information or utilize browser controls to restrict specific types of data collection when requested. However, it's important to note that in some instances, if you choose not to provide necessary information, certain services or features may be unavailable or may not function fully.


USE AND PROCESSING OF COLLECTED INFORMATION

We fulfill the roles of both a data controller and a data processor when handling Personal Information, unless we have established a data processing agreement with you, in which case you would assume the role of the data controller while we would act as the data processor.

Our role may vary depending on the specific circumstances involving Personal Information. When we request your Personal Information that is necessary to facilitate your access and use of the Website and Services, we function as a data controller as we determine the purposes and means of processing Personal Information.

In situations where you submit Personal Information through the Website and Services, we operate as a data processor. We do not own, control, or make decisions regarding the submitted Personal Information, and we process such information solely in accordance with your instructions. In these instances, you, as the User providing the Personal Information, act as the data controller.

To make the Website and Services available to you or to fulfill a legal obligation, it may be necessary for us to collect and utilize specific Personal Information. Failure to provide the requested information may result in our inability to offer the requested products or services. The information we collect from you may be used for the following purposes:

Creation and management of user accounts

Sending updates about products and services

Operation and management of the Website and Services

The processing of your Personal Information depends on how you interact with the Website and Services, and the following conditions:

you have provided consent for one or more specific purposes;

the provision of information is necessary for the performance of a contract with you or for any pre-contractual obligations;

processing is required to comply with a legal obligation to which you are subject;

processing is related to a task carried out in the public interest or in the exercise of official authority vested in us;

processing is necessary for the legitimate interests pursued by us or by a third party. Additionally, we may combine or aggregate some of your Personal Information to enhance our service to you and improve the functionality and relevance of the Website and Services.

Please note that in certain jurisdictions, we may be permitted to process information until you exercise your right to object, without necessarily relying on consent or any other legal basis. We are happy to provide clarification regarding the specific legal basis that applies to the processing of your Personal Information, including whether the provision of Personal Information is a statutory or contractual requirement, or a necessity to enter into a contract.


DISCLOSURE OF INFORMATION

Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our affiliates, contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Website and Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties.

Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only in order to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes.

We may share your information with, for example:

Other services: If you choose to link your PAPA IN SHAPE account to other services, we may share your information with those third parties according to their privacy policies.

Service providers: We may share your information with vendors or agents who assist us in providing customer support, protecting and securing our systems, and delivering our services.

Financial services and payment processing: When you make a purchase or provide payment data, we may disclose relevant payment and transactional information to banks and other entities involved in payment processing, fraud prevention, risk reduction, analytics, or other financial services.

Corporate transactions: In the event of a corporate transaction or proceeding such as a merger, acquisition, or sale, we may disclose your information as part of the process.

Legal and law enforcement: We may access, disclose, and preserve your information when required to comply with applicable laws or respond to valid legal processes from law enforcement or government agencies.

Safety, security, and protecting rights: We may disclose your information to protect our customers and others, maintain the security of our services, and enforce our agreements, terms, and policies to safeguard rights and property.

Advertising providers: Third-party analytics and advertising companies may collect personal data through our website for their own analytics purposes. This data includes identifiers, device information, log data, and inferences.

We take measures to safeguard your information as outlined in this policy, regardless of the location where the data is stored. When we transfer data to such locations, we utilize legal mechanisms, such as contracts, to help ensure that your rights and protections are maintained.

Transferring Your Information: The information we collect may be stored and processed in your country or region, or in any other country where we or our affiliates, subsidiaries, or service providers process data. At present, our primary data centers are located in the United Arab Emirates as well as Thailand and Hong Kong. These locations were selected to ensure efficient operations and enhance performance.


RETENTION OF INFORMATION

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, to enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.

We strive to provide you with simple and meaningful choices when it comes to your information. If you have a PAPA IN SHAPE account, you can easily manage these controls through your settings. Here are some examples of the controls available to you:

Edit your profile information at any time.

Link or unlink your PAPA IN SHAPE account from other services.

Choose whether PAPA IN SHAPE personalizes your experience based on your inputs, such as your food entries or step count.

Close your account whenever you wish. When you do so, we will deactivate your account and delete your account data. Please note that there may be legal requirements that necessitate the retention of certain data if we receive a law enforcement request, for instance, asking us to preserve the data.

We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

In certain jurisdictions, you may have enforceable rights under applicable law regarding these controls and choices.

Access and portability of your information: You have the right to access and obtain a portable copy of your information. We strive to fulfill such requests within 30 days. To initiate a data export request, please contact us at outscalecompany@gmail.com using the email address associated with your PAPA IN SHAPE account.

Correction and deletion of your information: You have the ability to log into your profile and make necessary updates to your information, or you can choose to delete your data by closing your account. It is important to be aware that there may be legal obligations requiring us to retain certain data, such as in response to a law enforcement request for data preservation. Should you wish to request the deletion of your account, please reach out to us at outscalecompany@gmail.com using the email address associated with your PAPA IN SHAPE account.

Object to us processing your information: You have the right to request that we cease using your information for specific purposes, such as the use of your information to send you marketing emails or SMS messages. If you choose to opt-out of receiving marketing messages from us, please note that we may still send you essential updates related to your account, such as reminders to log in when requested.


COOKIE POLICY

Our Website and Services use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for security and personalization, and for statistical purposes. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.


DATA ANALYTICS

Our Website and Services may use third-party analytics tools that use cookies, web beacons, or other similar information-gathering technologies to collect standard internet activity and usage information. The information gathered is used to compile statistical reports on User activity such as how often Users visit our Website and Services, what pages they visit and for how long, etc. We use the information obtained from these analytics tools to monitor the performance and improve our Website and Services. We do not use third-party analytics tools to track or to collect any personally identifiable information of our Users and we will not associate any information gathered from the statistical reports with any individual User.


INFORMATION SECURITY

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.


DATA BREACH

In the event we become aware that the security of the Website and Services has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.


CHANGES AND AMENDMENTS

We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page, send you an email to notify you. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.


PRIVACY OF CHILDREN

We do not intentionally collect any Personal Information from individuals under the age of 21. If you are under the age of 21, kindly refrain from submitting any Personal Information through the Website and Services. Should you have reason to believe that a child under the age of 21 has provided Personal Information to us via the Website and Services, we request that you contact us promptly so that we may remove the child's Personal Information from our Services.

We strongly encourage parents and legal guardians to supervise their children's internet usage and to assist in enforcing this Policy by instructing their children to never disclose Personal Information through the Website and Services without their permission. Furthermore, we urge all parents and legal guardians responsible for the well-being of children to take necessary precautions to ensure that their children understand the importance of seeking permission before divulging Personal Information online.


ACCEPTANCE OF THIS POLICY

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.


CONTACTING US

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:

outscalecompany@gmail.com

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.

LAST UPDATED: 11/07/2023